Shipping Policy

International Shipping Policy

Shipping Rates and Methods

• We offer international shipping.
• Shipping rates are calculated at checkout based on the destination and the weight of the items in your order.
• We provide the following international shipping methods:
• Standard International Shipping: Estimated delivery time 7 to 14 business days.
• Expedited International Shipping: Estimated delivery time 7 to 14 business days.

Customs, Duties, and Taxes

• International customers are responsible for all customs, duties, and taxes imposed by their respective countries. Please be aware of your country's import regulations and fees before placing an order.
• We do not have control over these charges and cannot predict their amount. Customs policies vary widely from country to country; contact your local customs office for more information.

Shipment Confirmation and Tracking

• Once your order has been shipped, you will receive a shipment confirmation email with your tracking number(s). Please note that tracking information may not be available for all destinations.

Delivery Time

• International delivery times may vary based on the destination and customs processing. While we strive to provide accurate estimates, we cannot guarantee delivery dates for international orders.

Lost or Delayed Shipments

• MassaMarket is not responsible for lost or delayed shipments due to customs clearance processes or other unforeseen circumstances. If you believe your order is significantly delayed, please contact our customer support team, and we will assist you to the best of our ability.

Returns and Exchanges for International Orders

• Please refer to our [Returns Policy page](link to your returns policy) for information on returns and exchanges for international orders.

Contact Information

• If you have any questions or concerns about our international shipping policies, feel free to reach out to us by email.